Manufacturer: Ally Bank Category: Loans Clear all filters (49 of 49 reviews match)
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Habe auto loan (not lease). Been dealing with financial hardship as my only income comes from SSDisability from my husband As a result of a medical condition since Dec 2016, I haven't been able to work (only have vision in right eye) and are still waiting for...
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Ally Bank Auto Loan
#1077986
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My mom had cancer.Worked till she had to file bankruptcy and was hospitalized for it and had to refile because she told no one. We refiled and allied penalized us very hard. Car only liked 5000 and now we owe 14,000. The bankruptcy court sent us the title with all...
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Ally Bank Auto Loan
#1067168
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I put a check from my bank and a personal check in the same envelope. I called today to see why only one of the checks have been posted and my note was not paid. I called the toll free number. The first time I called, I was informed that only 1 check can be in the...
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1.0
Product
Ally Bank Auto Loan
I didn't like
  • Rip off
#1044673
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Ally Bank Auto Loan Review

#1035829
1.5
seven(7) payments over course of 72mo loan were reversed by ally. my bank faxed proof pymts came out of acct Ally continues to call in excess of ten times a day thru call centers all with different phone numbers. ally refuses to correct roblem
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Ally Bank Auto Loan Review

#1024592
1.0
Paid off loan 4 years early and they refuse to give me a zero balance payoff letter service rep myla m was horrible with response like oh well took my money then refused to give me a number to contact higher up told me there is no one else
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Ally Bank Auto Loan Review

#846393
They took my mom's vehicle while she was in the hospital on life support. We tried to work with them and they didn't care. They are also prejudice. I'm African American and the way they talk to u on the phone. They say u people. We are suing them.
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Ally Bank Auto Loan Review

#844726
You are better off getting a loan from the mafia.
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My husband has a loan with this company before we married. He fell behind on his loan, and it has been hard to get his account straightened out. Today is April 21st and I have already made all previous payments. I have also made the payment due for May 9th. Yet, a late...
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Anonymous
Anonymous

COME ON, STOMP THEM FEET!!!In the opening lines you said it all. Your husband was late making payments and there were consequences which he brought upon himself, but it's all...

1.5
Product
Ally Bank Auto Loan
#1037407
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Resolved

Ally Bank Auto Loan Review
Ally Bank Auto Loan Review
Ally Bank Auto Loan Review
Ally Bank Auto Loan Review
I've been with ally auto financing for two years. Bought 2014 Kia Optima brand new for 300.27 a month through ally mobile app. January 11th 2017 I made my payment on the app as usual and accidently hit an extra 0 making my payment 3,000.27. I called ally they said go...
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Anonymous
Anonymous

First off, as YOU stated in YOUR report, all this happened because YOU made the mistake to start all this. Let's make that FACT very clear. Go back to your bank again and ge...

Anonymous
Anonymous

I'm Austin Weldon, author of this review which is 100 percent factual truth!!!!

1.0
Product
Ally Bank Auto Loan
I didn't like
  • Customer service and staff
#994067
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GMAC sold out to Ally.I paid my vehicle in full. Ally states I still owe money even though I have the cancelled check front and back paid in full. Diarra (972-537-2931) @ Flower Mound, Texas, from Ally stated to send her a copy and the lien would be released & they...
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Anonymous
Anonymous

Ally sucks they are selfish crooks the customer service such told them I would take care of them when I heard fromstheyfrom soc secdon't give cheap they all out for the mthey...

Anonymous
Anonymous

Right, sure! What do they say is the reason for the extra money? If you've been late, then it was YOU who generated extra interest and fees.

Product
Ally Bank Auto Loan
I didn't like
  • I did not get my title
  • Held checks and posted them late
  • No customer service it is outsourced to the philippines
#976435
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This is the most ridiculous thing I have ever dealt with, a bank that seemingly is trying to *** off their customers enough to leave, do they think there is no other bank out there? Recently I also heard a story that Ally bank had approved a customer to buy vehicle,...
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1.8
Product
Ally Bank Auto Loan
I liked
  • Not much
I didn't like
  • How insensitive they were with their customers
#956718
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I purchased my lease at the end of its term and finance through this bank thinking they were reputable.I was on time with my payments until March 2016. Unfortunately I was diagnosed with cancer and due to that had to take a lower paying position at my company. Yes I...
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1.3
Product
Ally Bank Auto Loan
#955763
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Ally Auto finance is absolutely a mess. Never finance with them they will haunt the h... out of you when your payment is just a few days late. They call relentlessly you know what I mean ROBO Calls. And then when you do talk to someone regarding the reason for non...
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Anonymous
Anonymous

You must be a customer service rep for them. Typical a-hole like this rat outfit

Anonymous
***

6 flipping calls on Sunday. Are you kidding me. The government needs to step in and deal with this. There are enough complaints just on the Internet to shut this rat fink of a...

1.4
Ally Bank Groton, New Hampshire
Product
Ally Bank Auto Loan
I didn't like
  • I did not get my title
#944446
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My son paid off his auto loan and the amount showed and after he pay off close to $20,000 he waited for his title . He called and the costumer service answered from Philippines.My son had trouble a understanding and ask for supervisor and another Filipino answered ...
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Anonymous
Anonymous

If he paid late, then HE generated more interest for them. When you people do what you promised to do....pay your bills on time, everything goes well. The vast majority of w...

1.0
Product
Ally Bank Auto Loan
I didn't like
  • Rip off
#937375
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