Manufacturer: Ally Bank Category: Loans Clear all filters (52 of 52 reviews match)
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I paid my car off early weeks ago.They lied and told me I could get a lien release letter in a certain number of days, when I did that they said it would be 5 more days past that to get the lien release, even though the check was received and cleared. They told me they...
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Ally Bank Auto Loan
#1095037
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I purchased a car for my son.He was making payments and then fell behind. I was contacted and told that I had to pay the payments to bring the car current. They refused to accept the payment over the phone I had to Western Union the money to them which I did. I was...
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Anonymous
Anonymous

First off, let's not forget the FACT of what YOUR son did to YOU. Apparently, YOU agreed to be his co-signer. Your wonderful son decided to be a deadbeat and let his own fat...

Product
Ally Bank Auto Loan
I didn't like
  • Handeling of our account
#1091770
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So annoyed it's past unreal, I was on the phone with ally financial to see where my title was and when it got sent out.I've been waiting days for this, so I can register my new vehicle. Not one of the receptionist spoke that great of english. I was so annoyed I started...
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2.0
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Ally Bank Auto Loan
#1091011
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Ally Bank Auto Loan Review

#1035829
1.5
Details
seven(7) payments over course of 72mo loan were reversed by ally. my bank faxed proof pymts came out of acct Ally continues to call in excess of ten times a day thru call centers all with different phone numbers. ally refuses to correct roblem
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Ally Bank Auto Loan Review

#1024592
1.0
Details
Paid off loan 4 years early and they refuse to give me a zero balance payoff letter service rep myla m was horrible with response like oh well took my money then refused to give me a number to contact higher up told me there is no one else
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Ally Bank Auto Loan Review

#846393
They took my mom's vehicle while she was in the hospital on life support. We tried to work with them and they didn't care. They are also prejudice. I'm African American and the way they talk to u on the phone. They say u people. We are suing them.
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Ally Bank Auto Loan Review

#844726
You are better off getting a loan from the mafia.
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Habe auto loan (not lease). Been dealing with financial hardship as my only income comes from SSDisability from my husband As a result of a medical condition since Dec 2016, I haven't been able to work (only have vision in right eye) and are still waiting for...
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Anonymous
Anonymous

These places are businesses, not charities. Although unfortunate, your reasons for nonpayment are irrelevant. A car is a luxury that maybe as an unemployed couple you can nei...

Anonymous
Anonymous

Right...you're the victim. Yes, you're here to play that role perfectly. YOU were three payment past due. It doesn't matter what the excuse is. Your contract says YOU agre...

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Ally Bank Auto Loan
#1077986
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My mom had cancer.Worked till she had to file bankruptcy and was hospitalized for it and had to refile because she told no one. We refiled and allied penalized us very hard. Car only liked 5000 and now we owe 14,000. The bankruptcy court sent us the title with all...
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Ally Bank Auto Loan
#1067168
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I put a check from my bank and a personal check in the same envelope. I called today to see why only one of the checks have been posted and my note was not paid. I called the toll free number. The first time I called, I was informed that only 1 check can be in the...
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1.0
Product
Ally Bank Auto Loan
I didn't like
  • Rip off
#1044673
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My husband has a loan with this company before we married. He fell behind on his loan, and it has been hard to get his account straightened out. Today is April 21st and I have already made all previous payments. I have also made the payment due for May 9th. Yet, a late...
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Anonymous
Anonymous

COME ON, STOMP THEM FEET!!!In the opening lines you said it all. Your husband was late making payments and there were consequences which he brought upon himself, but it's all...

1.5
Product
Ally Bank Auto Loan
#1037407
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Ally Bank - Auto Loan Review
Ally Bank - Auto Loan Review
Ally Bank - Auto Loan Review
Ally Bank - Auto Loan Review
I've been with ally auto financing for two years. Bought 2014 Kia Optima brand new for 300.27 a month through ally mobile app. January 11th 2017 I made my payment on the app as usual and accidently hit an extra 0 making my payment 3,000.27. I called ally they said go...
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Anonymous
Terry

Nice story, MS with a kid on the way......god bless and all that jazz. No matter what payment method you use, it goes over the info a second time and makes you verify before ...

Anonymous
Anonymous

First off, as YOU stated in YOUR report, all this happened because YOU made the mistake to start all this. Let's make that FACT very clear. Go back to your bank again and ge...

1.0
Product
Ally Bank Auto Loan
I didn't like
  • Customer service and staff
#994067
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GMAC sold out to Ally.I paid my vehicle in full. Ally states I still owe money even though I have the cancelled check front and back paid in full. Diarra (972-537-2931) @ Flower Mound, Texas, from Ally stated to send her a copy and the lien would be released & they...
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Anonymous
Anonymous

Ally sucks they are selfish crooks the customer service such told them I would take care of them when I heard fromstheyfrom soc secdon't give cheap they all out for the mthey...

Anonymous
Anonymous

Right, sure! What do they say is the reason for the extra money? If you've been late, then it was YOU who generated extra interest and fees.

Product
Ally Bank Auto Loan
I didn't like
  • Deceptive business practices
  • No customer service it is outsourced to the philippines
  • I did not get my title
#976435
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This is the most ridiculous thing I have ever dealt with, a bank that seemingly is trying to *** off their customers enough to leave, do they think there is no other bank out there? Recently I also heard a story that Ally bank had approved a customer to buy vehicle,...
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1.8
Product
Ally Bank Auto Loan
I liked
  • Not much
I didn't like
  • How insensitive they were with their customers
#956718
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