Manufacturer: Ally Bank Category: Loans Clear all filters (38 of 38 reviews match)
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Ive had my car financed through ally since 2011 and if we're being honest they're horrible at deferring payments.I never had any bad history with them until I became pregnant and the doctor put me on bed rest and I was unable to work and living off 60 % of my income. None of my other creditors had any problems honoring the doctors orders except ally.If your thinking about getting a car loan, choose a different bank.
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1.3
#846884
ON 5/09/2016 received a letter stating my payment was being returned with no reason .the payment was paid through online banking the payment was paid to your bank on 4/18/2016 and processed through your bank as paid and processed you received the check and I still have not been credited by your bank .I was told on 5/9/16 that someone would be back to me on 5/10/16 no one got back to me .again I contacted your bank on 5/11/16 and was told the...
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Anonymous

Anonymous ally is full of *** and should be shut down!!!

Sorry had to paste the whole story Hello Soo lets get into this...I paid this *** company off in March and I know I had a past with them BUT I have a bone to pick with they ***. I'm trying to fix my credit report in the beginning my CR was looking really good I was proud of myself. Soooo I received a notification in my gmail from the credit report I'm using. I've signed in to see what was updated. It was ALLY they sent a report saying...
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Ally Bank Auto Loan Review

#800971
2.4
Received a late payment statement without ever receiving a statement at all. Insurance had paid off car after it ws totalled & now 4+ months later this happens. I called Ally and afyer being transferred 2 tomes the 3rd person was rude & said it was up to me to ask for a statement. I will NEVER use Ally again.
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Ally Bank Auto Loan Review

#782282
1.0
I have my car loan through them n got a little behind and the are the only bank completely unwilling to work with me. Once i am caught up i will be refinancing through another bank just to get away from them!!
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Ally Bank Auto Loan Review

#769531
These people will not stop harassing me all day. Even when I do make a car payment two days later the calls start up again. Six days week, first call is always right at 9am. Then continue about 4 times until about 8pm. Block one number, they call you from a new one to trick you into answering. I've already blocked about at least 6 different Ally numbers.
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Ally Bank Auto Loan Review

#761912
Ally placed me on their repo list even though all of my payments had been made. My vehicle was repossessed over $49 in late fees that I did not owe. I was told that I needed to pay $1300 to get my car back. Still trying to figure out that number. I am taking legal action against Ally.
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Hello,  This email is to express my utter and sheer dissatisfaction with the level of customer service I have received from Ally Bank. On Tues April 5, 2016 I called Ally Auto Financial to request my payoff amount and to see how long after the payoff I would receive the title. I spoke to a CSR who told me that, if I sent the payment through certified funds with Western Union Quick collect, I wouldreceive the title within 1-2 business days as...
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where do i being, I have a 781 credit score, wanted to refinance due to the fact that i have a 7.66APR so i called one day and they said oh yes we can do a loan rewrite, great! call back the next day oh sorry sir we dont do that anymore, but did offer me 2 months deferred. payment which wont help at all, all they say is sorry I HATE ALLY NEVER USE THEM EVER!! I will be refinancing my car somewhere else, *** crooks!
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I didn't like
  • False information
  • Company
#811886
PRETTY SIMPLE - NEVER NEVER NEVER DO BUSINESS WITH ALLY BANK. I have trouble understanding the foreign service people and they have no solutions. I missed one payment because they forgot to due the auto withdraw, so they locked my account and I cant get it unlocked. When I did get someone awhile back and asked about refinancing my car with additional cash from me - they just gave me a nasty "we do not refinance." Stay away from this bad company...
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1.0
I didn't like
  • Customer service
#808894

I am SO glad i'm almost done paying off my car with this fraud ally company. They tried to overcharge me not once but TWICE and when i called about it they claim the are going to resolve it. They are some thieves that needs to be shut down!! I had to threaten to sue them numerous of times. Then try to turn it around smh. If i purchase another car ALLY WILL NOT be an option for financing. NEVER AGAIN!! BEWARE!
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Excessive wear and tear charge for $400.00 on my returned leased car. I had an insurance for excessive wear and tear through these scammers! Asked for photos and details, and they were not even available. Called the scammers. They told me that they will dispute the charge if I can provide a copy of the work order on repairs done in car accident. Faxed copies three times. Yes, faxed copies. Apparently, these scammers do not use emails since they...
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1.0
I didn't like
  • Handeling of our account
#787146
worked closely with the the dealership in the switching of my contract. i signed a loan agreement with MILES. a 60 month contract at 532.17 per payment. Car ,title ,registration, taxes : 26,433.00 -7,000 .00 Rebates from Dodge and Dealer =19,433.00 Interest rate 4.9% 537.17 x 48 payments that I have made 25,784.16 They claim that I have a loan through them when I never signed a contract or agreed to 84 month term, 4 years into...
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grafenreed14

grafenreed14 wowww.. I am sorry about that.. Yes they are scammers! I am so glad im almost done with these thieves!!! I would not recommend these frauds to ANYONE!!!!!!!!!

1.8
#785587
If you make payments more than the monthly amount, the excess will not get posted to principle. They will just add months paid. This is to their advantage. When I questioned their customer service about this practice, I am now getting past due amounts with threats to credit bureaus. I am already 4 months ahead in payments. Incredible! I am getting daily robo calls asking for delinquent payments to be paid. They have not mailed me a monthly...
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