Product: Ally Bank Auto Loan Clear all filters (52 of 52 reviews match)
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I purchased my lease at the end of its term and finance through this bank thinking they were reputable.I was on time with my payments until March 2016. Unfortunately I was diagnosed with cancer and due to that had to take a lower paying position at my company. Yes I...
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1.3
Product
Ally Bank Auto Loan
#955763
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Ally Auto finance is absolutely a mess. Never finance with them they will haunt the h... out of you when your payment is just a few days late. They call relentlessly you know what I mean ROBO Calls. And then when you do talk to someone regarding the reason for non...
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Anonymous
Anonymous

You must be a customer service rep for them. Typical a-hole like this rat outfit

Anonymous
***

6 flipping calls on Sunday. Are you kidding me. The government needs to step in and deal with this. There are enough complaints just on the Internet to shut this rat fink of a...

1.4
Ally Bank Groton, New Hampshire
Product
Ally Bank Auto Loan
I didn't like
  • I did not get my title
#944446
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My son paid off his auto loan and the amount showed and after he pay off close to $20,000 he waited for his title . He called and the costumer service answered from Philippines.My son had trouble a understanding and ask for supervisor and another Filipino answered ...
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Anonymous
Anonymous

If he paid late, then HE generated more interest for them. When you people do what you promised to do....pay your bills on time, everything goes well. The vast majority of w...

1.0
Product
Ally Bank Auto Loan
I didn't like
  • Rip off
#937375
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Ally Bank Auto Loan Review

#806367
Ally is the worst bank I have banked with both checking and auto. The customer service is awful for both. I never get anything resolved. I'm looking to replace them. It shouldn't take two weeks to return a call. I'm still waiting. Ally cares nothing about their customers keeping their customers or having repeat customers. T.Aikens of TX.
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Ally Bank Auto Loan Review

#806309
Called ally and asked why my finance charges keep fluctuating as much as 50 percent I have been early on all my payments and overpay on my loan i would never use ally for a loan again and would never recommend them for a bank to do business with.
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Ally Bank Auto Loan Review

#800971
2.4
Details
Received a late payment statement without ever receiving a statement at all. Insurance had paid off car after it ws totalled & now 4+ months later this happens. I called Ally and afyer being transferred 2 tomes the 3rd person was rude & said it was up to me to ask for a statement. I will NEVER use Ally again.
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Ally Bank Auto Loan Review

#782282
1.0
Details
I have my car loan through them n got a little behind and the are the only bank completely unwilling to work with me. Once i am caught up i will be refinancing through another bank just to get away from them!!
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Since you locked me out of online banking, months if not one year ago, I have been sending you my car payments via postal ("snail") mail.Ironically, you have not cashed my payment check for August or September,(I have just gone pink here, I wonder, does going pink...
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Ally Bank Guadalajara, Jalisco
Product
Ally Bank Auto Loan
I didn't like
  • Discrimination
  • Closed my account
  • Being ripped off
#920810
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After the last scheduled payment is where Ally Auto gets just plain ***. Instead of invoicing the extra's (Mileage, wear and tear, dents and scratches) on the same account used for payments, they close the account and act like they don't know how to accept an...
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Ally Bank Auto Loan
#919562
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In reaching out to the customer service department to resolve my auto loan, I was in shock. I would expect this from an auto company that charges 25% interest on there auto loans. However, I spoke to the representative explaining my situation and why I need assistance...
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Anonymous
Anonymous

I have experienced the same situation. I was, and still am, in shock.

1.5
Product
Ally Bank Auto Loan
#896137
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We purchased a car via Ally Financial, had always paid the note late, but was promised as long as the late charges were paid-Ally didn't care. Not true, due to a bank mix up, a late payment wasn't received by Ally. Ally didn't tell us anything different, then on a cold...
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Anonymous
Anonymous

LAUGHABLE!You freely admit YOU were always late. YOU also freely admit YOU don't even have the slightest clue what's happening to YOUR bank account because YOU never cross re...

2.0
Product
Ally Bank Auto Loan
I didn't like
  • Over-seas call centers
#889560
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Ally bank auto financing sucks. I made a payment online then set up an auto payment for the next month ( prompt me by asking this month or next) the same month it took another payment out. Which cause the ripped effect of bouncing 2 more checks plus bank fees. Ally...
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1.0
Ally Bank Fogelsville, Pennsylvania
Product
Ally Bank Auto Loan
#874131
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Never again will I use this company again.They give you the runaround, things that should be easy to fix are not. They are useless and very unhelpful. Anyone reading this use someone else, run! I'm giving you warning. Just to pay on my account they are giving me such a...
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1.0
Product
Ally Bank Auto Loan
#873501
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Financed my 2015 RV with them.I make my payments at least 7 days before due date. I pay more than the minimum due that is stated on the statement. On 06/08/2016, 11/02/2015 and 05/12/2015 my payments were not applied to any of my principle, only applied to the finance...
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Anonymous
Anonymous

Thank you for your informative post. I was offered loan from them at fair rate. I see many complaints. It doesn't seem right that consumers need to pay early. A due date is a ...

Anonymous
Anonymous

Same thing happened on my end. Reporting them to better business bureau and going with another bank. Bunch of crooks!

1.3
Product
Ally Bank Auto Loan
I didn't like
  • Deceptive business practices
#870581
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