Ally Bank Auto Loan Reviews

1.3
(12 reviews)
Product or Service Quality
Interest Rate
Value for money
We financed a truck with Ally Financial in 2013, the vehicle was stolen and the insurance company paid all but 2,200.00 on the loan. We had to get another vehicle which was an additional car note. I called Ally to see if they will work with us to pay the remaining balance off. They are not in your best interest, they advise me that I would have to pay the monthly payment until the truck was paid off. They're the most insensitive company I have...
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Ally come up with they on rules and I feel they do shady business. One thing they don't answer their phone, secondly the place you on repossessions even when you have proof of payment. Thirdly they sale your car from a with out allowing your proper procedures to get your own car out of the pound and then sale your car without warning. Then after all of that they sent me tow and pound fees. I could go on with complaints but I think a lawyer...
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Dont deal with Ally Financial. I had a car loan through Ally. Sold the car and transfered loan to new owner, due to I am a disabled vet and cant work anymore. But, its been taking them 2 months to do paperwork. Ally made a mistake in paperwork,and tried to blame me for the delay. There explanation is there is a overload in paperwork. I now lost the buyer and stuck with payment that I cant afford. They basically told me Tuff.... I am going to...
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My credit score is 826, with a million dollars in the bank. Ally turned me down on a $7500 loan on a $47,000 car. Dealer discount price was subject to a loan with Ally that I would pay off the next week. I'll just drive my 7 year old car until the Dealer has honest price for a cash trade. I set at the salesman desk 4 hours with him going back and forth to the General Manager and finance manager to get my trade approved. They had to local the...
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Purchased a vehicle thru a Chevy Dealer. Went with Ally due to low interest rate. Big mistake. I sent extra money (as I do with some bills) for the first three months. Usually when doing this with car and house loans the amount paid over goes to the principle. Ally send us a statement for the next month which is lower than what we signed the contract for to pay. I again paid more than what was asked for on the bill. Well, the next month...
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1.0
I didn't like
  • Deceptive business practices
  • Handeling of our account
#722278
Ally Bank - ALLY AUTO FINANCE DO NOT USE THEM!!
OK, Its been lies and nightmares form the beginning but now they're in direct violation of USA laws and my states laws. I cant begin to list the issues-but BEWARE! They'll connect you to customer service in the Philippines who will lie. They'll tell you you're able to pay online 24/7 365 days of the year, but everyone you speak with will give you different explanations about "when those payment will be applied to your account" .My loan due date...
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1.2
I didn't like
  • Lack of consistency
  • False information
  • Deceptive business practices
#721945
Ally Bank is terrible & I will never finance another car thru them. They take my $out my account days later after I made a payments but send letters acting like my car payments is behind which isn't but every time I call asking about the letters they act like they didn't send them & act like there isn't a way to stop the letters. Do not finance thru Ally or you'll regret it like I do!
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Ally Bank Auto Loan Review

#747049
1.0
working wiith ally is a joke. you have so many loop holes and scams its very irritating. i have been trying for 6 months to move my due date to find out its going to cost me. your customer service is horrible. along with your record keeping. i will never use ally for anything ever again, nor will i recommend you to anybody.
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