Product: Ally Bank Loan Clear all filters (27 of 27 reviews match)
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Ally's customer service and all together service is awful!!!For 2 years I've never received a statement in the mail. I've called numerous amount of times letting them know I need a paper statement in the mail. I believe this is their way of getting late payment...
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East Hampton, New York
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Ally Bank Loan
I didn't like
  • Being ripped off
#890515
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ally is so f&@!? up.they repoed my van after a payment was 10 days late.i got it back with cash,went 75 miles one way to trailer it home.then replaced my outter tie rods cuz the repo guy tied down on them and bent them.so hes as smart as the ally call center over in...
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Anonymous
Anonymous

The ONLY reason they did a repo is because YOU failed to make the payment on time! Prior to that, I can only imagine how many other times YOU were late! However, in typical ...

Anonymous
Anonymous

You must pay on time. Period. Then your problems are solved.

Medina, New York
Product
Ally Bank Loan
#794647
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How to sue ally financial: http://tinyurl.com/howtosueally Ally locked me out of the website. Here is my recorded May 7, 2015 discussion with Ally, where they state: "I'm seeing that they Locked you out of Ally.com because there is a hold on your loan." In March I...
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Hualani
Hualani

I've had them lock me out of my online account for 6months. The tiny url you posted isnt working. Please comment and update it. I hope you get the help we all need. We do need...

1.0
Product
Ally Bank Loan
#648817
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Ally Bank Loan Review

#730888
Ally continues to push the limit with regards to the FDCPA. They continue to harass me on a daily basis as a creditor which skirts the ethical aspect of a business. I owe $2k on this car loan and when it's paid off I will NEVER finance a loan through them again. They have ruined my credit, have horrible customer service and are the rudest I have ever had the displeasure of dealing with.
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Ally Bank Loan Review

#686604
Ally auto showed us time and time again that they cannot be trusted to handle business in a lawfull manner. Anyone can come along while you owe on your loan and buy it out from under you. Ally will gladly take the money and send your title with your name on it to the buyer.
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Ally Bank Loan Review

#680513
1.0
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Tried working with customer service about my Auto loan and I keep getting the run around. I leave messages with "the account representative" and they are always either at a meeting or at lunch. I leave a message and nobody ever calls back!!! I'm about to get a lawyer to help me with this!!
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I've had such a terrible experience with Ally Bank and its so called customer service ! I have made double payments some months and they tell me I still owe for the same month I made the double payments in... I asked.... well how can I get a payment to count as a...
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Hualani
Hualani

Yes you will get a different answer from everyone you talk to. I've been lied to about when my payment is credited, what time zone, amd when it can be made. If thats not "dece...

Product
Ally Bank Loan
#638477
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Worst customer service. The woman on the phone was not helpful nor was pleasant with me. It would be helpful if she spoke English as well. She made it seem like it was my fault for the mis-communication and not theirs. Auto enroll/payments is a ***. Made payment ahead...
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Hualani
Hualani

Ditto. they're violating all types of regulations and US lending practices. Im happy you only got charged $30. They just tacked $215.19 onto a bill of mine without explanation...

Anonymous
Anonymous

Every auto payment I've had through any bank worked the same way. That's why they give you a better interest rate. They AUTOMATICALLY withdraw the monthly payment on a the spe...

Product
Ally Bank Loan
#585007
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I have been approved for a vehicle deferment and refuse to apply my payments, stating that I own late fees but all my statements says that I don't, they say I owe 20.00 but I owed $.61 I request for paperwork they refused to send it to me
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Anonymous
***sumers have rights

This is a horrible company. I believe you can legally get the paperwork you are seeking. I too am seeking legal assistance from their actions. I strongly encourage you to cons...

Product
Ally Bank Loan
#584682
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We bought a new $40000 car and the dealer had the car financed through Ally. Five months later a drunk hit our car and totaled it. The drunks insurance paid for most of the amount owing against the car. My GAP insurance paid the rest. Ally was notified and knew they...
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Anonymous
Anonymous

Ally did not lie and you are not suing them for damages.

1.0
Pioneer, Tennessee
Product
Ally Bank Loan
I didn't like
  • Ally lies
#563517
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The lease buyout at lease end was $2500 more than the residual used to calculate payments. I just discovered this item slipped into my contract. Had someone informed me of this, I would never have made the lease. On one hand perhaps it forces you to re-lease. On...
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Anonymous
Nick

I found that at the end of my Buick lease. Pissed me off big time. I have since leased a new Chrysler and most recently two new Fords. I don't even look at GM's offerings.

Anonymous
Anonymous

I found this $2500 gouge in my GM/Ally lease too late. So at the end of the lease I gave the car back and walked away. Never to be a GM or Ally customer again.

5.0
Product
Ally Bank Loan
I liked
  • Doing business easy
  • No problems
I didn't like
  • Cheated out of 2500 dollars plus
#552561
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I had a car loan with them I lost my job and set up payment arrangements with them well the girl that did it messed up put the wrong dates in and long story short they came and took the car even though I have proof that the girl messed it up. I was tyen contacted by a...
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Hualani
Hualani

You arent alone! (Ive had typos too). Youre not alone in disputable repos and unfair/deceptive practices as well as being lied to, contract terms changed, etc. PLEASE let us j...

Anonymous
Anonymous

Its also sad that adults who spell like a first grader were able to make a deal in the first place!!!!

1.0
Product
Ally Bank Loan
#547982
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Ally Bank - Repossession made the repo mans choice?!?!
I lost my job and am black balled in the community so have been struggling to find a new job. My hubby is disabled and we have 5 kids together. I made very good money so I could support us just fine until this. So I fell two months behind. 3 as of Aug 1st (even though...
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Product
Ally Bank Loan
#517526
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