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I am a long term customer who maintains a very large balance.I made the mistake of withdrawling $40 in Canada and was charged a $3.50 ATM fee.

I did not realize that Canadian ATM fees are not reimbursed. I contacted Ally asking for a courtesy reimbursement. No luck.

I am very disappointed how they treated a very good customer and plan to transfer my money to Fidelity.All of this over a $3.50 charge.

Review about: Ally Bank Banking Service.

Reason of review: Pricing issue.

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Anonymous
#1370673

Good riddance to you over a $3.50 fee that you did not know about. Clueless person.

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